Bringing you natural products for your natural baby.

7 Responses to “About”

  1. Andrea Says:

    Really looking forward to seeing the launch of your site!

  2. Siri Embla Says:

    Hi there,

    I have sent you several emails recently after I ordered a potty, I´ve tried to contact you through your website with no luck… I have still not received the potty.. and it has been a month now!!! This is just not good enough. And you dont even bother replying to my emails.. i´ve been polite and patient.. but now this has gone too far… Honestly people, you cant run a business like this! It is only an $18 purchase.. but still. I will keep emailing you until you do something about it. Or I will take it further. I believe in the products that you are offering, and wish to support businesses like this. But you have to learn a thing or two about how you treat your customers.


    1. Hi there Siri. Thanks for your comment on our blog. I’m a litle confused though as we do not and never have offered potties for sale? Therefore your scathing comments have been somewhat misdirected. What is the website that you have purchased from? Do they have a phone number on their website? Let me know if I can help you. Kind regards, Helen. My Natural Baby Ltd. http://www.mynaturalbaby.co.nz

  3. Gabrielle Says:

    Hi Helen,

    I noticed you have an article on your blog for Jungle Mama back from 2010. Do you have any contact details for them? I have placed an order with them recently and not received it and am having trouble contacting them via their website contact form or the email address on the order. I had placed an order with them back in 2008 and had no problems, so thought they would be ok to order from again. Doing a google search on them I could not find much else apart from your blog article. I see you got another comment on here related to buying a potty and not receiving it, which I presume was also related to Jungle Mama.

    Cheers,
    Gabrielle


    1. Hi Gabrielle. Thanks for your message. Sorry to hear you’re having problems getting a response from JungleMama. I think the business is winding down a bit but Liz the owner is still actioning orders as far as I know. I’ll see what I can do for you and let you know. Helen xx

  4. Gabrielle Says:

    Thanks for offering help. Managed to find an email address for her through a google search, and have made contact and got a refund. Cheers.


    1. Yay that’s great Gabrielle. Glad to hear there has been a resolution. xx

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